Reservation Policy
See our Reservation Policies to confirm your experience is one
to remember. We endeavour to give you our very best in order to
enhance your spa experience with us. We adhere to certain policies
to benefit you and our valued therapists. We realize other spas may
not share our policies, however, every spa is unique in it's
operation and in respecting both your time and our therapist's. We
know you will have a pleasant experience with us as we strive to be
your favourite Bangkok Spa...
Arrival
Arrival 10 minutes prior to your first treatment is requested,
allowing ample time to check-in, shower and prepare for your
treatment. Arriving late will simply limit the time for your
treatment, reducing its effectiveness and your pleasure. Your
treatment will end on time so that the next guest is not
delayed.
Late Policy
Appointments missed by 15 minutes or more are cancelled with a
100% spa credit, which is yours to use for your rescheduled future
reservation.
Cancellation Policy
As a courtesy, a minimum 24 hour notice is required for
cancelling or rescheduling your appointment. A 48 hour notice is
required for any Spa Package reservation, multiple services, or for
parties of three or less. Larger parties require a 1 week notice
for cancellation. All no-shows will be charged at full value.
Quiet Environment
As a courtesy to other guests, please maintain a quiet level of
conversation. Cell phones and pagers are not permitted.
Customization
Packages can be individually customized. Please inform us of
your wishes when making your reservation.
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